Like you, we value our personal privacy and don't want to be bombarded with spam and junk mail about news and products we're simply not interested in.
In order to process and fulfill your purchase or voucher redemption we need to know: your name, address, contact telephone number, email address and the recipient's name. In some cases we also need to collect your age, weight, height and other data to ensure compliance with the experience you are booking.
This information may be shared with our suppliers in order to confirm your purchase or redemption and for the purpose of fulfilling our contract with you.
If you have agreed to receive promotional material from us then this information will not be transferred to third parties.
When you make a purchase or redeem a voucher online, we use a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, as required by the UK Data Protection Legislation, we follow strict security procedures in the storage and disclosure of information, which you have given us.
We do not sell trade or rent your personal information to companies other than those owned by The Activity Superstore Limited.
Occasionally we may contact you with the opportunity to enter competitions. Competition entry is voluntary, and you are under no obligation to take up an invitation to enter. If you choose to enter a competition, we will treat the information you provide with the same high standard of care as all other customer information, and use the information provided strictly within the entry terms of the competition and this Privacy Statement.
From time to time we may operate an 'Email a friend' service. This is a referral service, designed to make it easy for customers to recommend our site and related websites or offers to a friend. When we contact the friend, we always advise them of the name and email address of the friend who made the original referral. We will not use your friend's details for any other purpose unless they themselves opt-in to receive communications from us.
To ensure we provide you with the best possible service it is important we keep the data we hold on you up-to-date. You may change any of the basic information we keep about you at any time by sending us an email to firstname.lastname@example.org.
If you wish to take up your right to see the personal data we hold on you please put your request in writing to the Privacy Officer at the address below. You should include a reply address with your request, together with a cheque to the value of £10 payable to The Activity Superstore Limited.
Registered office: The Activity Superstore LTD, 1st Floor, 41-45 High Street, Saffron Walden, Essex, CB10 1AR
Registered in England No: 03319862.
VAT Registration No: 897382755.